{"id":4399,"date":"2026-09-11T19:15:20","date_gmt":"2026-09-11T17:15:20","guid":{"rendered":"https:\/\/trainitnow.com\/nl\/product\/service-integratie-en-management-siamr-foundation-inclusief-examen\/"},"modified":"2026-10-06T06:12:25","modified_gmt":"2026-10-06T04:12:25","slug":"service-integratie-en-management-siamr-foundation-inclusief-examen","status":"publish","type":"product","link":"https:\/\/trainitnow.com\/nl\/product\/service-integratie-en-management-siamr-foundation-inclusief-examen\/","title":{"rendered":"Service Integratie en Management (SIAM\u00ae) Foundation &amp; Inclusief examen"},"content":{"rendered":"<p>Service Integration and Management Foundation is gericht op professionals die de SIAM-methodiek willen implementeren in hun organisatie en in het bijzonder professionals die al met IT Service Management-processen werken. Het is ook bedoeld voor providers die Service Integration en Management-modellen willen implementeren en beheren.<\/p>\n<ul>\n<li>Chief Strategy Officers (CSOs)<\/li>\n<li>Chief Information Officers (CIOs)<\/li>\n<li>Chief Technical Officers (CTOs)<\/li>\n<li>Service Managers<\/li>\n<li>Service Provider Portfolio Strategists\/Leads<\/li>\n<li>Managers (e.g. Process Managers<\/li>\n<li>Project Managers<\/li>\n<li>Change Managers, Service Level Managers<\/li>\n<li>Business Relationship Managers,<\/li>\n<li>Program Managers and Supplier Managers<\/li>\n<li>Service Architects<\/li>\n<li>Process Architects<\/li>\n<li>Business Change Practitioners and Organizational Change Practitioner<\/li>\n<\/ul>\n<p>Deze cursus geeft de kennis voor het offici&euml;le examen van EXIN: SIAM Foundation.&nbsp;<\/p>\n<ul>\n<li>Begrijp de belangrijkste concepten en processen van SIAM die in organisaties worden gebruikt;<\/li>\n<li>Een SIAM-ecosysteem opzetten om de middelen van de organisatie beter te organiseren;<\/li>\n<li>Betere ondersteuning bieden tijdens een SIAM-implementatie door het begrijpen van de grootste overwegingen voor de belangrijkste processen<\/li>\n<li>Risico&#8217;s verminderen die samenhangen met Integrated Services en het SIAM-ecosysteem;<\/li>\n<li>Verbind verschillende praktijken met SIAM om de dienstverlening van de organisatie te stimuleren en te verbeteren.<\/li>\n<li>Diensten integreren door verschillende structuren te gebruiken op basis van SIAM-praktijken en -methodologie;<\/li>\n<li>De belangrijkste fasen van de SIAM-implementatie herkennen om de uitrol ervan beter te plannen;<\/li>\n<li>Bepaal SIAM rollen en verantwoordelijkheden in processen en de organisatie;<\/li>\n<li>Beter de meest geschikte SIAM-praktijken selecteren in overeenstemming met de omgeving en volwassenheid van de organisatie<\/li>\n<\/ul>\n<p><strong>Content:<\/strong><\/p>\n<p><strong>1. Introduction to Service Integration and Management<\/strong><\/p>\n<ul>\n<li>What is SIAM?The<\/li>\n<li>history of SIAM<\/li>\n<li>The purpose of SIAM<\/li>\n<li>The scope of SIAM<\/li>\n<li>SIAM and the Business Strategy<\/li>\n<li>Value to the organization- The SIAM business case<\/li>\n<\/ul>\n<p><strong>2. SIAM roadmap<\/strong><\/p>\n<ul>\n<li>Discovery and Strategy<\/li>\n<li>Plan and Build<\/li>\n<li>Implement<\/li>\n<li>Run and Improve<\/li>\n<\/ul>\n<p><strong>3. SIAM Structures<\/strong><\/p>\n<ul>\n<li>Internally Sourced Service Integrator<\/li>\n<li>Externally Sourced Service Integrator<\/li>\n<li>Hybrid Service Integrator<\/li>\n<li>Lead supplier as Service Integrator<\/li>\n<\/ul>\n<p><strong>4. SIAM and Other Practices<\/strong><\/p>\n<ul>\n<li>IT Service Management<\/li>\n<li>Lean<\/li>\n<li>COBIT&#xAE;<\/li>\n<li>DevOps&#xAE;<\/li>\n<li>Agile<\/li>\n<\/ul>\n<p><strong>5. SIAM Roles and Responsibilities<\/strong><\/p>\n<ul>\n<li>Roles and the SIAM roadmap<\/li>\n<li>How is a role different in a SIAM Ecosystem?<\/li>\n<li>Customer Organization<\/li>\n<li>Service Integrator<\/li>\n<li>Service Provider<\/li>\n<li>Governance Roles<\/li>\n<li>Operational Roles<\/li>\n<li>The Service desk in a SIAM ecosystem<\/li>\n<\/ul>\n<p><strong>6. SIAM Practices<\/strong><\/p>\n<ul>\n<li>People Practices: Managing Cross-functional Teams<\/li>\n<li>Process Practices: Integrating Processes across service providers<\/li>\n<li>Measurement Practices: Eneable and Reporto n End to End Services<\/li>\n<li>Technology Practices: Creating and Tooling Strategy<\/li>\n<\/ul>\n<p><strong>7. SIAM Cultural Considerations<\/strong><\/p>\n<ul>\n<li>Cultural Change<\/li>\n<li>Collaboration and Cooperation<\/li>\n<li>Cross-service Provider Organization<\/li>\n<\/ul>\n<p><strong>8. Challenges and Risks<\/strong><\/p>\n<ul>\n<li>Building de Business Case<\/li>\n<li>Level of Control and Ownership<\/li>\n<li>Legacy Contracts<\/li>\n<li>Commercial Challenges<\/li>\n<li>Security<\/li>\n<li>Cultural Fit<\/li>\n<li>Behaviours<\/li>\n<li>Measuring success<\/li>\n<li>Trust\/Eliminating Micro- Management<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>SIAM&reg; is een aanpak voor het beheren van meerdere leveranciers van diensten en het integreren daarvan tot &eacute;&eacute;n bedrijfsgerichte IT-organisatie.<\/p>\n<p>Deze 3-daagse certificeringscursus behandelt thema&#8217;s als: potenti&euml;le voordelen, maar ook de uitdagingen en risico&#8217;s van het implementeren van SIAM&reg;. De SIAM-certificering omvat ook voorbeelden van implementatiestructuren, governance, tooling en gegevensoverwegingen en de gemeenschappelijke processen die in een SIAM-ecosysteem worden gebruikt.<\/p>\n","protected":false},"featured_media":4398,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[506],"product_tag":[1050,1048,1053,1052,1051,1046,1049,1047,1045,1054,706],"class_list":["post-4399","product","type-product","status-publish","has-post-thumbnail","product_cat-cb-klassikaal","product_tag-cb-exin","product_tag-cb-governance","product_tag-cb-it-service-management","product_tag-cb-itsm","product_tag-cb-leveranciersmanagement","product_tag-cb-organisatieverandering","product_tag-cb-service-integratie","product_tag-cb-servicedesk","product_tag-cb-siam","product_tag-cb-supplier","product_tag-cb-train-it-now","first","instock","taxable","shipping-taxable","purchasable","product-type-variable"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Integratie en Management (SIAM\u00ae) Foundation &amp; Inclusief examen | Train IT Now B.V. | Netherlands<\/title>\n<meta name=\"description\" content=\"SIAM&reg; is een aanpak voor het beheren van meerdere leveranciers van diensten en het integreren daarvan tot &eacute;&eacute;n bedrijfsgerichte IT-organisatie. 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De SIAM-certificering omvat ook voorbeelden van implementatiestructuren, governance, tooling en gegevensoverwegingen en de gemeenschappelijke processen die in een SIAM-ecosysteem worden gebruikt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trainitnow.com\/nl\/product\/service-integratie-en-management-siamr-foundation-inclusief-examen\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Integratie en Management (SIAM\u00ae) Foundation &amp; Inclusief examen | Train IT Now B.V. | Netherlands\" \/>\n<meta property=\"og:description\" content=\"SIAM&reg; is een aanpak voor het beheren van meerdere leveranciers van diensten en het integreren daarvan tot &eacute;&eacute;n bedrijfsgerichte IT-organisatie. 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